End the Blame Game

The blame game is the biggest reason conversations go badly and why we then avoid them in the future.

Through no fault of our own, we have inherited ways of thinking and speaking that imply blame. We all have experienced "the look,", a tone of voice, or a triggering word that push our buttons. These memories can keep us stuck in avoidance, procrastination or defensiveness. Avoid these pitfalls by getting expert guidance with these key skills in mind:

  • Stick to the facts

  • Address the behavior separate from the person.

  • Use neutral language and vocal tone.

  • Say what you DO WANT vs. what you don't want.

  • Make clear requests.

Bold Conversations require skills and preparation.

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How to Talk so People Will Listen